Customer Support Specialist

About the Role

We are looking for a proactive and detail-oriented Customer Support Specialist to join our team at SNAPVAS. You will be responsible for assisting clients, solving issues, and providing a world-class support experience.

Responsibilities

• Provide customer support via email, chat, and phone.
• Escalate technical issues when necessary.
• Maintain accurate records of interactions.
• Collaborate with other departments to ensure client satisfaction.

Requirements

• Fluent in English (C1+).
• Previous experience in customer support roles.
• Excellent communication and problem-solving skills.
• Ability to work remotely and independently.